Data protection

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    We endeavour to make an initial response to all enquiries within 24 hours but please be aware that on some occasions due to prior commitments or volume of calls we will not be able to respond in that time frame. We also operate a 48 hour return policy. This return policy means that if we have not responded with 48 hours of your initial enquiry we are unable to do so due to current workloads and we will destroy your data accordingly. This policy ensures you are not left waiting and have the certainty that your data is not compromised. In most instances however we are able to make contact within a 24 hour time frame. Please note our free initial advice service is available to clients at our total discretion and if your case is of a complex nature we may not be able to offer you a free consultation. However in these instances we will advise you what the charge would be for an initial fixed fee consultation.
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The Information Commissioner’s office has produced a ‘Guide to Data Protection’ on the practical impact of the GDPR and the Data Protection Act 2018. It is aimed at small and medium businesses and provides guidance for data protection officers and anyone else who has responsibility for data protection.

It is set out helpfully into sections, with drop down menus so you can easily access the information you need. It has an introduction which sets out what data protection is and the basic principles, perfect for start-ups or those new to data protection roles. It includes detailed explanations of important principles such as ‘processing’ and ‘controlling’. It also contains a guide to the GDPR which is long but very readable and contains helpful working examples.

For sole traders or very small businesses, there are separate resources which can be reached using the same link.

Find the guidance here:

Astons Solicitors
February 2019